[Video] How you can use your own business phone number with Exotel – Call Forwarding
We get quite a few queries at Exotel from business owners who already have a number for their business. These companies have advertised/publicized a number and their customers have saved it in their phone book.
It is not possible for a business to phase out a number because in time it becomes their identity in the market.
So is it possible for someone with an existing number to use Exotel?
I believe that technology can solve any problem. This issue of using an existing number(mobile or landline) with Exotel can also be solved by just doing a call forwarding from that number to your Exophone.
Also now the power is in your hands. If you’re unsatisfied with Exotel (we hope that never happens 🙂 )you can easily switch over to another product and in case of any down time (we take our promise of uptime very seriously. Have you checked out http://status.exotel.in/ ?) you could simply cancel the divert so it won’t hurt your business continuity too.
Here’s a short video explaining how simple it really is to set up a call divert