A Reliable Interactive Voice Response – IVR Number for Business

Greet your customers with a professional IVR number and route calls to the right team based on the caller’s input

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GREET YOUR CUSTOMER WITH A PROFESSIONAL IVR NUMBER

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Sound Professional

Greet your callers with a clear and concise IVR with an IVR number in India

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Route Calls With Ease

Press 1 for Sales, 2 for Support etc. Give your customers the best experience

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Support Remote Working

With Exotel’s IVR number solution, you can work from anywhere.

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Call Routing

Team based call routing on the Caller’s input.

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Reports and Analytics

Agent-wise Reporting and Call analytics everyday on a real-time basis.

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Scale With Ease

Add/Remove agents with a click of a button. You can also scale your calls without any inhibitions!

AUTOMATE YOUR BUSINESS COMMUNICATION WITH
IVR NUMBER SYSTEM

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More than 1300 businesses use Exotel’s IVR Number feature to manage their Voice and SMS interaction.

“We used a traditional PBX system for our call center . But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.”

-Kumar Vinod
Sr. Manager, Operations at Redbus

6 BENEFITS OF USING INTERACTIVE VOICE RESPONSE SYSTEMS (IVRS) NUMBER FOR BUSINESS

Automation

Route calls to the right team based on the customer’s input.

Gather Information

Give your agents all the information they can get before a call.

Sound Professional

Irrespective of the size of your business, have a professional greeting.

Better Customer Experience

Reduce customer wait times with accurate call routing.

24×7 customer availability

Ensure you’re reachable on IVR for customers who reach out to you after office hours.

Scale without adding manpower

Automate your calls intelligently to scale when your call volumes increase.

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“When applicants give us a missed call, they receive an automated IVR callback. This IVR callback currently happens in about 8 languages. We ask them a few questions. Based on the answers, someone from our call center gives them a call”

-Roshan Nair
Product Manager at Babajob

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Get Credits Worth Rs 1000 Free.

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Why do businesses choose Exotel to be their IVR number provider?

In addition to being able to set up quickly and ease of usage, there are a few reasons why customers prefer Exotel
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Unlimited Channels

 

Missing customer calls due to restrictions on the number of channels you can use is archaic. At Exotel, we have long-term relationships with our customers and want to be a key element in their growth story. Hence, we provide unlimited channels to all our customers.

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Great user experience

 

The simplicity of the Exotel platform is our strength. The easy to use Visual APIs allow you use simple drag & drop functions to create even complicated call flows.

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24×7 Customer Support

 

We offer 24*7 support on 3 mediums – Phone, Email & Twitter. When you sign up for Trial account, our sales executive will offer objective suggestions on how you can use cloud telephony to solve your business problems and to grow your business.

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Best Uptimes

 

Have you asked any other cloud telephony providers in India about their uptimes? It’s similar to the web hosting service you purchase where up-time is a very critical parameter. Exotel has an up-time of 99.94%, the best in class.