Greet your customers with a professional IVR number and route calls to the right team based on the caller’s input
Greet your callers with a clear and concise IVR with an IVR number in India
Press 1 for Sales, 2 for Support etc. Give your customers the best experience
With Exotel’s IVR number solution, you can work from anywhere.
Team based call routing on the Caller’s input.
Agent-wise Reporting and Call analytics everyday on a real-time basis.
Add/Remove agents with a click of a button. You can also scale your calls without any inhibitions!
Sr. Manager, Operations at Redbus
Route calls to the right team based on the customer’s input.
Give your agents all the information they can get before a call.
Irrespective of the size of your business, have a professional greeting.
Reduce customer wait times with accurate call routing.
Ensure you’re reachable on IVR for customers who reach out to you after office hours.
Automate your calls intelligently to scale when your call volumes increase.
Product Manager at Babajob
Missing customer calls due to restrictions on the number of channels you can use is archaic. At Exotel, we have long-term relationships with our customers and want to be a key element in their growth story. Hence, we provide unlimited channels to all our customers.
The simplicity of the Exotel platform is our strength. The easy to use Visual APIs allow you use simple drag & drop functions to create even complicated call flows.
We offer 24*7 support on 3 mediums – Phone, Email & Twitter. When you sign up for Trial account, our sales executive will offer objective suggestions on how you can use cloud telephony to solve your business problems and to grow your business.
Have you asked any other cloud telephony providers in India about their uptimes? It’s similar to the web hosting service you purchase where up-time is a very critical parameter. Exotel has an up-time of 99.94%, the best in class.