Exotel is one of the most soughtafter startups in India. We’ve had the good fortune of being picked by Mashable as one 10 Tech Startups to Watch Out for in India. The Head of Kindle Content at Amazon picked Exotel as one of the Hottest Startups to Watch in 2015 . (Psst, we shared space on that list with some of our favourite products like Canva, Electric Objects, Metamind).
what Exotel today is as Shivku states, “We are the Lego of communication.” A lego piece, which powers over 3 million conversations between businesses and their customers every day and has connected over 93 million people with businesses in the last financial year.
Cloud telephony startup Exotel has set up a research division to spur innovation in the voice space. Called Exotel Labs, the division will have a team of researchers specializing in machine learning, data mining, and signal processing.
Cloud telephony firm Exotel is acquiring Singapore’s voice-based social media startup Croak.it! to get an edge over its competitors. This is the first acquisition for Bengaluru-based Exotel, which is targeting to achieve a revenue of about, Rs 185 crore in next two years.
Exotel’s solution enables SquadRun to overcome challenges of data privacy and business operational needs for its new call service SquadVoice. After the launch of data operations business service in 2014, SquadRun Inc.
In an attempt to strengthen its offerings, Bengaluru-based cloud telephony start-up Exotel has acquired social media startup Croak.it for an undisclosed amount. Croak.it was backed by Singapore’s Pix Venture Capitalists.Started in 2012, Croak.it is a voice recognition-based social media platform..
Shivakumar Ganesan, Founder of Exotel, spoke with Business Today’s Taslima Khan about his entrepreneurial journey and why he pivoted his start-up from a classifieds business to a cloud telephony venture.
Customer support is one of the biggest pillars that an eCommerce business stands on. Especially in India, where the growth of eCommerce companies is throwing up problems like payments, logistics and the need for good customer support. Indians still like to talk over the phone than sending email. Exotel, a startup from Bangalore…
Exotel, a Bangalore-based start-up was born out of a need to bring together multiple phone lines of a company customer support into a single one. Setting up a traditional business phone system involves investing in infrastructure, hiring technology consultants, which eats into a small business’s core focus…