Customers we love

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Exotel is a great plug and play system that got set up in a very short span of time. In the E-Commerce space, cancellation of a COD orders is very important. To negate this, we used Exotel extensively. It has helped us lessen the chances of cancellation.

Richa Kar
CEO Zivame

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Exotel is bringing in more efficiency, especially in areas where we really needed a process. Exotel’s team has been very prompt in helping us and we love their services. It has helped add a lot of value & I would definitely recommend Exotel to peers.
Vaibhavi
Product Manager – Milaap

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We are fanatical about having complete control of the experience our customer gets from any mode and today the entire Sales, Support, Marketing, Accounts team use Exotel to interact with the customer.
Shashank ND
Co­founder & CEO – Practo

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We are helping customers order their daily needs and deliver quality service. Exotel is helping us deliver that and we are extremely happy with their service. We have grown with Exotel from day one and it’s been a good run so far
Milind Sharma
Co­founder – PepperTap

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We wanted a partner who would take care of the telephony backend and provide us a reliable solution. Exotel’s services proved to be worthwhile. The number masking feature has been a very worthy addition to making our experience even better.Their product is highly customizable and dependable. What’s even better is that their response time is pretty top notch. In case of any issues, they are almost always present to make sure everything is working correctly.
Prateek Jain
Senior Product Manager – Olacabs

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Exotel enabled us to never miss any calls anymore, we now have the data of callers, even if we miss a call, Exotel sends us alerts and data to call the person back right away
Nandini
Director of Customer Care – Urban Ladder

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Exotel’s service is wonderful. They are very reliable & we definitely think Exotel can help us scale since it’s helping us enhance our customer experience.
Mathew Jose
Founder & Director – Paperman

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Exotels APIs are very clearly defined. Our tech team could integrate with them in no time. It’s easy to incorporate into any product. Personally, my experience with them has been great because the relationship managers and services are very prompt. Even if we had a non-standard requirement, we could get it implemented within a time frame. Their team was willing to go that extra mile to help. Also, Exotel’s uptimes so far have been great.
Praveen Kumar
Product Head for Services vertical – Quikr

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Exotel helps Amnesty make the process of supporter journey extremely efficient. It helps us constantly keep in touch with our supporters. Without Exotel’s solution we would not have been able to do what we have done in the last three years. The scale at which we are operating, Exotel has helped us immensely. I would recommend it to peers.
Sriram V
Manager – Mobilization,Technology and Innovation – Amnesty International India
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