Travel & Transport operating companies:
Transportation is a very real problem in India. With less than perfect public transport systems and increasing traffic on our roads, getting from point A to point B has become a source of trouble for a lot of folks. Cab aggregators like Ola, Uber and Taxi4Sure are aiming to solve this very real problem by giving people an alternate method of travel that is cost-effective, safe and hassle-free.
Out of all the issues that the cab aggregators are solving, safety is probably the most important. Using features like number masking (disguising the customer’s number) to ensure their privacy, companies like Ola & Uber are making it a no-brainer for people to use them for their everyday commute.
A couple of articles in the press about Ola & Uber’s number masking feature – here and here.
Travelling is another universally loved activity. Most of the Indian consumers like to call and speak with their agencies/consultants, and especially when they are spending a lot of time and money to have a great time with their special one’s, it requires that companies provide great support and this happens over Voice/Calls & SMS.
Exotel fits in perfectly for a lot of such companies and these range from Tour Operators, Online Travel Portals, Radio Taxis, Cab Aggregators & Transport providing companies and more.
Do see some of our customer success stories below: