Customer Success Stories – Information Technology Services

Information Technology Services

Information Technology Services & Product Companies harnessing Exotel’s powers
The Information Technology Services & Product companies have found a great alliance in Exotel’s cloud telephony solution. They’re able to innovate & build better products by integrating Exotel’s Voice & SMS capabilities.
Information Technology specialists – both services & product companies have been providing great value to their customers by helping themselves and customers on SEO, websites, E-commerce portals, Social Media marketing, and more services, but now with Call & SMS integrations made simple via Exotel APIs, these companies are able to take their products/services to the next level for their customers.
Benefits of using Exotel for Information Technology Services & Product companies:

  1. Manage Incoming & Outgoing Calls.
  2. Professional IVR & Call Routing between teams.
  3. API Integration into CRM/products built for customers.
  4. Ability to build customizable applications for their customers and themselves.
  5. SMS – Transactional & Promotional.
  6. Call Recording/Data & Analytics.

You can check out some successful case-studies of existing Software Product & Services companies using Exotel.

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UMS Techlabs – Innovating via Google Apps & Exotel App Bazaar
UMS Techlabs are a cloud-based product & information services company based out of Nashik. They have helped quite a few of Exotel’s clients build custom integrations between Exotel & Google applications (Excel sheets, calendar and more) using Exotel’s Voice & SMS API.

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Ladybird Web Solutions – Exotel impacts revenue by 30% due to effective lead management
Ladybird Web Solutions is an Information Technology Services company from Bangalore focussing on building websites, mobile applications, SEO, Marketing services for their clients who require IT expertise and support.

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dotCORD – Responsive WordPress Webdesign Company
dotCORD is an IT services company based out of Belgaum a TIER 2 city in Karnataka, India. Started by Mr. Sandeep Hegde, dotCORD mainly provides web and mobile application development services to both Indian and International clients.
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