Customer Success Stories – Hyperlocal


Exotel is serving the hyperlocal startups:
The hyperlocal space has recently grabbed the public eye. With local offline services now being available anywhere and everywhere, the hyperlocal space has seen a surge in demand like never before. Companies such as Grofers, Peppertap, UrbanClap, LocalOye and Swiggy have been making a mark in the hyperlocal space in India. From delivering groceries to making affordable hotel rooms available, they are providing quality services locally.
Bridging demand-supply gap that’s prevalent, companies such as these have scaled their operations using Cloud Telephony solutions. Exotel is helping these companies scale their operations in an efficient and inexpensive manner.
They are using Exotel’s platform for:

  1. Connecting delivery boys to customers using a ‘click-to-call’ button
  2. Professional IVR & Call Routing
  3. Ensuring customer privacy through number masking
  4. Ease of use for the delivery boys
  5. SMS – Transactional & Promotional
  6. Customization based on their need

You can check out some successful case-studies of existing Hyperlocal clients of Exotel.


Peppertap uses Exotel to ensure customer privacy
Pepper tap is revolutionizing the way groceries are bought. Ever since its inception in 2014, Peppertap is helping customers get their daily needs through the convenience of their phone.
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