Hospitality – Hotels, Resorts, Getaways, Business Hotels use Exotel’s cloud telephony system
The hospitality business is a blink and miss one. Missing a call or failing to satisfy a customer is not an option. This is also an industry where word-of-mouth (or of the internet) plays a very big role in the customers’ decision.
While a lot of the travel research has moved to the internet, most customers still want to speak to someone at reservations before they decide on a booking. This call, therefore, becomes very critical for the business. And with Exotel, businesses can rest assured that their business phone system is in reliable hands.
Some ways in which our hospitality clients typically use Exotel for: