Food and Beverage (F&B): Restaurants, Food Chains and Hotels use Exotel
Powering the Food and Beverage industry (F&B) via Cloud Telephony in India
If you have called a restaurant to make a reservation or order home delivery or make an enquiry, chances are, you have encountered a cloud telephony powered restaurant number. With Exotel, usages such as making a reservation, confirming an order or conveying the delivery time estimation via SMS are a breeze to implement with our APIs.
If a restaurant has multiple outlets, it’s also very simple to set up an IVR that lets you divert calls to different outlets depending upon the caller’s choice. Few typical ways restaurants use our business phone system:
Here are some Exotel success stories from restaurants that use us: