Traffic jams are an unavoidable facet of city life. There are multiple reasons for jams – potholes, blocked intersections, illegal parking, indiscipline driving and many more. All these traffic nuances have become an integral piece of daily conversations among people living in metro cities. Getting stuck in traffic jams is very frustrating, inconvenient, and time consuming.
Good infrastructure and advanced technology is the need of hour to streamline traffic flows. Not to forget – keeping civic sense, right of way, and traffic education are also an integral part of the solution to this problem.
Traffline.com (developed by Birds Eye Systems Private Limited, Mumbai) is a small stepping stone to help commuters find a quick fix to circadian problem of traffic jams. It is a unique India-focused product for road traffic updates. It relays a “Birds eye” view of live road traffic situations to its viewers.
One of the indigenous products of Traffline is its call center service built on the Exotel call center software platform. Motorists/Drivers/Commuters have just to call 9223111000 and the call gets routed to a live representative that assists the caller with the live traffic conditions anywhere in the city. Traffline representatives also help citizens with queries on public services. Traffline services are presently available to commuters of Mumbai, Delhi and Bangalore. Commuters can also view live traffic updates by visiting their website . They can also download mobile application available free of cost on Android, iOS and Blackberry platforms. Traffline also provides its services to Mumbai Traffic Police and Bangalore Traffic Police.
Traffline understands that most of its users would not have the time to check their website in advance or even call their call center to enquire about live traffic conditions. For these users, Traffline has opened an ON DEMAND SMS service. With this ON DEMAND service, users have the flexibility to request traffic updates at any time of the day through a simple SMS code. The commuters simply have to send from their mobile to 9243511777 to get traffic updates on their pre-configured route or send to get traffic updates on their return route. Traffline is offering this for free for a month without any upfront payment, so that there are no inhibitions for users to try out this on-demand service. Users may call 9223111000 and avail for this free option. In response to a or request, the requesting user would receive the details of the best route to take, travel time in traffic and distance to reach the destination. In addition, users would also receive traffic alerts such as accidents, events, water logging and many such live events on their respective route.
In today’s world when people have the luxury of receiving information on their finger tip, being late because of traffic will no longer be an excuse. With services like Traffline one can get to know the total travel time to reach his destination in advance based on real time traffic conditions and thereby has the luxury of planning his journey accordingly.
Very happy and proud to be partnering and supporting Traffline in their Call & SMS infrastructure capabilities especially in the recent days, with Mumbai and #mumbairains causing a lot of trouble, and @Traffline saving a lot of people from inconvenience.
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