Map of India

We last month had revamped and improved our Reporting & Analytics functions in Exotel, but are always continuously listening to customers and solving problems for them:

The recent introduction is adding Geography based tracking of a phone number in your Call & SMS Reports.

What does this mean?

– You can now get the State to which a particular phone number belongs to

– This applies to both Land-line & Mobile Numbers

– Download Reports from the Reports & Analytics Tab and see the extra columns for Geo-tracking

Why is this cool?

– Most of our customers are pan-India serving companies & businesses and it is important for them to know from “Where” there customers are calling as well. Focus on Sales/Support and Regional languages optimization can be increased also.

In-fact – let us know how this helps and if you have any suggestions.

 

 

AUTHOR: Vijay Sharma

Vijay Sharma, Co-founder at Exotel, is known for his extremely driven, straightforward and tactful nature. A hustler at heart and an excellent recruiter by profession, Vijay is the perfect blend of hard work and fun.

18 Comments
  • RT @Exotel: Geography based Call & SMS reports: Introducing more features in Reporting for our customers – http://t.co/asl534Df

    February 14, 2013
  • RT @Exotel: Geography based Call & SMS reports: Introducing more features in Reporting for our customers – http://t.co/asl534Df

    February 14, 2013
  • @Exotel nice feature from the analytics point of view. keep it going guys ! @vijaysw

    February 14, 2013
  • @Exotel nice feature from the analytics point of view. keep it going guys ! @vijaysw

    February 14, 2013
  • Shubham Khanna

    Shubham Khanna liked this on Facebook.

    February 14, 2013
  • Ishwar Sridharan

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    February 14, 2013
  • Kailash Chandrasekaran liked this on Facebook.

    February 14, 2013
  • RT @Exotel: Geography based Call & SMS reports: Introducing more features in Reporting for our customers – http://t.co/asl534Df

    February 14, 2013
  • RT @Exotel: Geography based Call & SMS reports: Introducing more features in Reporting for our customers – http://t.co/asl534Df

    February 14, 2013
  • @Exotel Awesome. Can we now get Geography based routing?

    February 14, 2013
  • @Exotel Awesome. Can we now get Geography based routing?

    February 14, 2013
  • Exotel liked this on Facebook.

    February 15, 2013
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    February 15, 2013

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