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There are numerous enterprises which advertise their number via newspaper, bill boards etc. We have come across several people who ask – ‘How can I use Exotel with my publicised number?’

The answer to this query lies in following video – take a look.

Call forwarding is a facility which is provided by every telecom operator in India. There are three types of call forwarding activations:

1)    Immediate Call Divert

2)    Call Divert on busy

3)    Call Divert on no reply

To use your number with Exotel you have to activate Immediate Call Divert. This will divert all the calls landing on your phone number to ExoPhone. Activation of this facility is generally free and charges are equivalent to one outgoing call, which is operator dependent.

Following table gives the procedure and charges for major telecom operators in India.

Mobile Numbers

SNoOperatorHow to doChargesLink
11 What is Call Divert / Forwarding Ans. Call Divert is the facility with which you can divert the incoming calls (based on options selected by you in your handset settings) to any local number. Each diverted call if answered shall be charged as per applicable outgoing rates.How can I activate it?Ans. This is a handset depended feature and has to be activated or deactivated through the handset settingsAll diverted calls are billed as per the outgoing call rates of your planAirtel Website
2 3 You can now divert important calls to another Vodafone mobile phone or landline if you are unable to take a call in case: you miss a call, are busy, are out of reach or phone switched off

  • Activate / Deactivate
  • Call forward
  • Charges
You will not be charged for activation or deactivation of this service. Only the call divert will be charged as a separate call.Vodafone Call Divert
3 2 Call Divert is available in the following configurations

  • Immediate call divert (unconditional): All incoming calls are diverted to the number you choose.
  • Call-divert-busy-divert: Calls are diverted only when you are busy on another call.
  • Not-reachable-No-reply divert: Calls are diverted only when your mobile is off or out of coverage, if its battery is down, or if you do not reply within a specified time (say within 60 seconds).
  • Call-divert-default: When Call Divert is activated, but the Not-reachable-No-reply feature is not activated, incoming calls will be diverted to your Voicemail box.
Refer to link.Reliance Call Divert
4 4 Using the menu function, you can activate the call forwarding facility for the following four options:

  • All calls
  • If busy
  • If no reply
  • If not reachable/switched off
Refer to link.

BSNL Knowledgebase

5 5 Forward incoming calls to another mobile phone or office, home, or other phone that has been registered in advance. This ensures you do not miss important calls even when you are in a location with no reception or the when power is off.Refer to link.Tata Docomo help
66 Start Using call divert / call forwardUse the menu functions of your phone to activate call divert / call forward for the following options:

  • All Calls
  • If Busy
  • If no reply
  • If not reachable/switched off
Call Forwarding Charges applicable are as per base tariff of respective tariff plansAircel Call Forwarding

Landline numbers

 

SNoOperatorHow to doChargesLink
1 4 Dial 114 followed by the telephone number for which the call is to be transferred. He will get the acceptance tone.Dial 115 and wait for acceptance tone.Refer to the linkBSNL Landline Services
21 Refer to the linkRefer to the linkAirtel Fixed Line Call Forwading
3 2 Refer to the linkRefer to the linkRCOM Postpaid Call Forwarding

 

 

AUTHOR: Vijay Sharma

Vijay Sharma, Co-founder at Exotel, is known for his extremely driven, straightforward and tactful nature. A hustler at heart and an excellent recruiter by profession, Vijay is the perfect blend of hard work and fun.

10 Comments
  • fantastic video-cum-blog by @gauravgulati21 “If you want to use @Exotel with your existing business ph. no, how to?” http://t.co/boPTP9Odrd

    June 7, 2013
  • fantastic video-cum-blog by @gauravgulati21 “If you want to use @Exotel with your existing business ph. no, how to?” http://t.co/boPTP9Odrd

    June 7, 2013
  • RT @vijaysw: fantastic video-cum-blog by @gauravgulati21 “If you want to use @Exotel with your existing business ph. no, how to?” http://t.…

    June 7, 2013
  • RT @vijaysw: fantastic video-cum-blog by @gauravgulati21 “If you want to use @Exotel with your existing business ph. no, how to?” http://t.…

    June 7, 2013
  • RT @Exotel: Call Forwarding for Telephone Numbers in India: Have an existing telephone no.? Still want to use Exotel – see how! http://t.co…

    June 7, 2013
  • RT @Exotel: Call Forwarding for Telephone Numbers in India: Have an existing telephone no.? Still want to use Exotel – see how! http://t.co…

    June 7, 2013
  • RT @Exotel: Call Forwarding for Telephone Numbers in India: Have an existing telephone no.? Still want to use Exotel – see how! http://t.co…

    June 7, 2013
  • RT @Exotel: Call Forwarding for Telephone Numbers in India: Have an existing telephone no.? Still want to use Exotel – see how! http://t.co…

    June 7, 2013
  • RT @vijaysw: fantastic video-cum-blog by @gauravgulati21 “If you want to use @Exotel with your existing business ph. no, how to?” http://t.…

    June 7, 2013
  • RT @vijaysw: fantastic video-cum-blog by @gauravgulati21 “If you want to use @Exotel with your existing business ph. no, how to?” http://t.…

    June 7, 2013

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