Receive Two Calls at the Same Time
At it’s heart, Exotel is a technology to receive two simultaneous calls on one Mobile Number. Of Course, we still need two Phones to take the calls on. Those can be your own phones or we can give them to you.
Most features of a Business Phone System
With most PBX Systems, It is possible to create an IVR Menu, Setup office hours, Call Recording, receive Voice mail, Transfer calls etc. With Exotel, All of those are possible. But in Minutes. And, you can do it yourself. Exotel is pre-loaded with some excellent routing algorithms far beyond the usual Phone hunting like Geography, Language, Time of Day or Specific Phone numbers. If they are Calling you from Punjab, lets Welcome them in Punjabi.
And More Features like No other
Authentication, Payment Collection, A Mini CRM, APIs, Email & SMS alerts, Real-time Conferencing, A/B Split Testing… all with a mouse drag. We didn’t find these in any other system.
Not Just for Inbound Calls
Receiving a Call is just one of the many things you could do with Exotel. For instance, The sales team of a company in Bangalore uses Exotel to make calls. And their boss knows exactly how many calls were made and what the clients said. A digital marketing company uses it for analytics on lead generation for their clients. Another company is planning to use it for market research & Survey.
The Same Number behaves differently depending on who is using it: Your Customers, Vendors or Employees.

