With Exotel you can setup an uber intelligent IVR for your company number in a matter of minutes.

• Route calls to the right teams based on the user’s input
• Setup different behavior for your number during office hours and out of office hours
• Route the calls to different teams based on the time of the day
• Delight your customers by connecting them to the same customer support executive they spoke to last!

Setup a multi-caller conference number for your company where employees and/or your clients can participate in conference calls.

Can’t remember all the little details that came up during a call with your customer? No Problemo. Record all your calls and conferences and play them back at your own convenience.

Get your customers to sign-up with you by just giving a missed call on your number. Subscribe them into your marketing lists and keep them posted about the latest offers and deals from your company through calls and SMS.

Run and grow you company with Exotel’s intelligent SMS systems.

• Automate customized SMS responses
• Route the SMS the right team; even if they are on-field attending customers
• Run SMS based marketing campaigns
• Keep track of SMSes right from your mailbox
• Schedule bulk SMSes with promotional or transactional content