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Plans & Pricing

All our plans come with a no-commitment, 15-day FREE trial. No need to just look from a distance, you also get to play! Use your Exotel account, get your hands dirty with custom call flows and integrations with your CRM, Helpdesk etc. Everything works just the same in a trial account.
Get Rs. 1000 worth free usage (Calls & SMS) to explore and test all our features

  • Dabbler

  • 9,999
  • 6 months validity
  • ₹ 5,999 rental
  • ₹ 4,000 Call/SMS balance
  • 6 Agents
  • 2 Exophones
  • Unlimited Channels
  • Multilevel IVR
  • Believer

  • 19,999
  • 12 months validity
  • ₹ 10,499 rental
  • ₹ 9,500 Call/SMS balance
  • 6 Agents
  • 2 Exophones
  • Unlimited Channels
  • Multilevel IVR
  • Custom Solutions For Enterprises
  • Talk to the experts
  • We work with some of the top tech driven companies and help them with customized cloud telephony solutions. Write to us at enterprise@exotel.in or Call us on
  • ₹ 5,999 rental
  • ₹ 4,000 Call/SMS balance
  • 6 Agents
  • 2 Exophones
  • Unlimited Channels
  • Multilevel IVR

All Features

Unlimited Channels
Now make unlimited concurrent calls using Exotel. Exotel is the only Cloud telephony company in India that offers unlimited channels. This means that your customer will never have to try your number again and again to get connected to you.
CRM Integration
You can now access all your call data and call recordings of your customers directly in your CRM. Every time you make a new call or send a new text, you can automatically update it in your CRM using our APIs.
API Access
Integrate Exotel APIs in your system and automate all your data at once. Imagine all the call logs of your customers, data on voice and SMS are readily integrated to your CRM, ticketing platform, mobile apps as well as other solution automatically with our APIs. Best part is once you have integrated the APIs everything happens automatically.

Call Recordings
All your calls, both incoming and outgoing, are recorded and will be available inside your Exotel dashboard. Use these recordings to understand exactly how your business functions over your phone system. Especially for training, these recordings are invaluable.
Multi-level IVR
Have a professional message to greet your customers every time they call (We can even help you get the message recorded!). Have your customers choose who they would like to speak to. For example, your IVR can say, “Press 1 for sales, 2 for support” etc and route their calls to the relevant team with no manual intervention.
Daily Email Reports
Exotel sends you daily reports that help you track details such as the calls missed, the number of callbacks made, the total minutes missed, amount of potential money lost, so you can always stay on top of your game.

Web interface and Android App
Exotel provides a very clean, simple and unified web UI. You can use the web interface to control every operation on Exotel. We also have an Android app so you can work on the go.
Geo/Time/Caller Based Routing
Exotel provides a smart solution that routes calls to the concerned team or agent based on location, time and caller. This avoids confusion between both parties and saves time by connecting the right customer with the right team or agent.
SMS Alerts
Set SMS alerts for any instance that happens on your Exotel account. Whether it’s a missed call, an outbound call or more. You can set simple SMS alerts that keeps you in control.
24X7 Support
We are available round the clock for any enquiries that you people might face. You can reach us at hello@exotel.in or call us at +91-8088-919-888

NGO

If you’re a non-profit organisation or a social enterprise working for a cause, we would like to support you through our Non-Profit initiative.

Frequently asked questions

What is an Exophone?
An Exophone is a virtual phone number on the cloud. This virtual number allows you to take mutiple calls at the same time, devise intelligent call flows, play an IVR greeting, record calls and perform specific actions when you receive a call etc.
How many minutes of usage do I get?
Exotel works on a credit system and 1 credit = 1 rupee. For eg. In a Rs 9,999 plan you have 4000 credits. You can use these credits for incoming calls, outgoing calls and sending/receiving SMS.
I want to have more that 6 agents what should I do?
If you’d like to add more than 6 agents to your Exotel account, you can do so at a charge. Every additional agent will be charged at Rs. 199/month.
You could also pay a flat fee of Rs. 1200/- per month and add unlimited number of agents.
Can I make international calls or send international SMS?
At the moment, international calls and SMS are not supported.
Do you have a fair usage policy (FUP) for monthly usage?
We do not have any FUP for monthly usage. Your usage can vary according to your business needs.
Do you have any restrictions on the number of channels allocated to an account?
We do not have any channel restrictions. Depending on the resources available to you at your end, you can technically receive unlimited concurrent calls.
What is the validity of my trial account
The trial account is for 15 days and credits for Rs 1000 only with daily reducing balance.
What forms of payment do you accept?
You can make a payment via credit card, debit card, net banking or cheque.
Call for enquiries: +91 8088-919-888