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Plans & Pricing

All our plans come with a no-commitment, 30-day FREE trial. No need to just look from a distance, you also get to play! Use your Exotel account, get your hands dirty with custom call flows and integrations with your CRM, Helpdesk etc. Everything works just the same in a trial account.
Get Rs. 1500 worth free usage (Calls & SMS) to explore and test all our features

  • Startup/NGO
  • COMPARE PLANS
    ( All plans are payable annually )
  • Exophones
  • Minutes included /year
  • No of Agents who can login
  • Number of Channels
  • Web Interface
  • Exotel Mobile App
  • Daily Email reports
  • SMS alert for Missed Calls
  • Welcome IVR
  • Sticky Agent
  • Call Recording
  • Programmable Extension
  • Voicemail
  • Time based routing
  • SMS after a call
  • API Access
  • CRM integration
  • Custom Sender ID
  • Caller Based Routing
  • Multi-level IVR
  • Multiple Language SMS
  • Custom Email Reports
  • Custom On-Hold Music
  • Personalised IVR Greeting
  • Startup/NGO
  • ₹ 1750
    per month
  • 2
  • 26,250
  • 5
  • Unlimited
  • SME (MOST POPULAR)
  • ₹ 4125
    per month
  • 5
  • 99,999
  • Unlimited
  • Unlimited
  • High Growth Company
  • ₹ 6000
    per month
  • 10
  • 1,50,000
  • Unlimited
  • Unlimited
  • Custom Solutions For Enterprises
  • Talk to the experts
  • We work with some of the top tech driven companies and help them with customized cloud telephony solutions. Write to us at enterprise@exotel.in or Call us on
  • Minutes included /year
  • No of Agents who can login
  • Number of Channels
  • Web Interface
  • Exotel Mobile App
  • Daily Email reports
  • SMS alert for Missed Calls
  • Welcome IVR
  • Sticky Agent
  • Call Recording
  • Programmable Extension
  • Voicemail
  • Time based routing
  • SMS after a call
  • API Access
  • CRM integration
  • Custom Sender ID
  • Caller Based Routing
  • Multi-level IVR
  • Multiple Language SMS
  • Custom Email Reports
  • Custom On-Hold Music
  • Personalised IVR Greeting

Frequently asked questions

What is an Exophone?

An Exophone is a virtual phone number on the cloud. This virtual number allows you to take current calls, devise intelligent call flows, play an IVR greeting, record calls and perform specific actions when you receive a call etc.

Do you have any FUP (Fair Usage Policy) for monthly usage?

The number of minutes listed in the table is for incoming call minutes possible in a particular plan. No. There is no cap on the number of minutes you can use in a given month. Your usage is completely in your control. If you have high incoming call volumes, you could even use up all the minutes listed in the table in a single month.

Do you have any restrictions on the number of channels an account can use?

No. We have no restrictions on the number of channels. Depending on your resources, you can technically make/receive unlimited concurrent calls.

How are bulk SMS-es charged?

We charge 18p for every SMS.

What happens when I run out of free minutes in my plan?

You can recharge your account with a top-up pack (starting from Rs. 1000) and continue to use your account. After you run out of free minutes, your calls will be charged at 40 p/min for incoming calls & 80 p/min for outgoing calls. For STD calls, incoming calls will be at 75 p/min & outgoing calls will be at 1.50 p/min.

What form of payments do you accept?

We accept Credit Cards, Debit Cards, Net Banking and Cheques.

What is Sticky Agent and how does it work?

Sticky agent ensures that your caller gets connected to the last agent they spoke to in the group. For Eg: If a customer support agent has been dealing with a particular customer, next time that customer calls, the call will first be routed to the CS agent who spoke to him last. Only if the agent is unable to attend the call will it be transferred to another person in the group

All our plans come with a no-commitment, 30-day FREE trial. No need to just look from a distance, you also get to play!
Get Rs. 1500 worth free usage (Calls & SMS) to explore and test all our features

Call for enquiries: +91 8088-919-888