Inbound & Outbound SMS
Exotel provides some great SMS solutions to our customers with enabled facility to compliment the Voice based Cloud Telephony solution.
Our customers are able to do the following on SMS:
1. Send Transactional SMS to their customers post order confirmations
2. Upload a list and send Bulk Promotional SMS in huge numbers
3. Receive Incoming SMS on special 10 digit numbers (which can also be used for Voice and Calls) and then use the App builder to decide what should happen when an SMS comes to the system from your customer
4. Use our API to send both Transactional and Promotional SMS as well.
5. Send updates & alerts to team when calls are missed or in an emergency
The SMS Costs are on the Pricing page and you can sign up and create an account to try that service as well. We provide a Sender ID per phone number purchased as well – (e.g. TM-EXOTEL) But before you decide to use SMS – do read some of these interesting points on what is a Transactional SMS or a Promotional SMS according to TRAI guidelines and what can you and what can you not do in India today.