Elevate Your Business Communications with India's Premier Cloud Telephony Solution
Experience an effortless transition to a sophisticated, yet user-friendly communication system in under an hour with AI-powered cloud telephony
Facilitate remote work, slash operational costs, and amplify productivity, all while enhancing customer experience.
Transform your business communication today!
Hours of call
duration
Queries resolved
by AI bots
Annual engagements over voice, messaging & video
Agents on cloud
Cloud telephony shifts your business phone system to the cloud, offering an efficient, cost-effective way to manage calls. It provides scalable, high-quality communication without the need for extra infrastructure or capital expenses.
Link vendors and customers without sharing personal numbers with our patented Phone Number Privacy solution.
Keep customers informed in real time in real time, using our automated IVRs, Voice Bots & Voice Blasts.
Boost your business's privacy with two-factor authentication via call or SMS OTP.
Set up automated calls and SMS based on customer actions, saving manual effort.
Efficiently connect clients with vendors while ensuring accountability and privacy.
Set up call centers with no infrastructure costs, offering a more efficient and organized way for businesses to communicate.
Facilitates the creation of innovative solutions such as automated calls, number masking, and IVR systems, addressing real-world challenges.
Each conversation is backed by AI-led transcripts, intent, and sentiment analysis.
Saves on infrastructure and hardware costs, with a pay-for-what-you-use model.
Adjusts quickly to changing call volumes, allowing for easy scaling up or down.
Accessible from anywhere, facilitating remote work and a wider talent recruitment.
Maintenance and software updates managed by the cloud provider.
Integrates with other cloud-based tools like CRM and analytics software.
Features like AI-driven insights and IVR improve service quality.
Advanced security measures and compliance protocols are in place.
Offers instant access to data and insights for informed decision-making.
Exotel goes above and beyond to ensure seamless business operations and customer support
Using Exotel’s contact centre solution was critical for our business continuity at a time when enterprise operations switched overnight. They helped us early during the journey to handle and track a surge in call volume by configuring the server backend. In fact, their support executives went above and beyond to make this happen. Today, we have augmented our data-driven approach using Exotel to share and manage inputs for agents to reach desired outcomes. It allows us to identify areas of improvement and strengths.
Exotel stands out among cloud telephony providers with exceptional customer support
We have worked with various cloud telephony players, but Exotel has proved to be the most dependable. We like the conversations with the team, the pro-activeness to reduce our costs whenever possible without us asking for it, and that when we raise a ticket, it gets resolved with reason and meaning. It’s fun working with people at Exotel, and hope to continue this for a long time.
Exotel boosts business performance and reduces service cost
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
Exotel is reshaping cloud telephony in India, offering scalable and innovative communication solutions for businesses. Our services, including voice, SMS, and API integrations, are key for improving customer engagement and efficiency.
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