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Case Studies
Food and Beverage
Toit: The cool pub gets a smart phone system
Spice Market Spicing Up their existing Number using Exotel
Entrepreneurs – Self Employed, Freelancers, Home Office
Voice-mail for entrepreneurs in India, story of a Tamil Music teacher
Real Estate
ApartmentADDA – Society Accounting/Management Software thrives on SMS via Exotel
Healthcare
Practo’s secret weapon Epicenter (CMS/CRM) integrated with Exotel
HR & Recruitment
Babajob business phone system powered by Exotel’s cloud telephony
Travel & Transport
Redbus decreases response time to customers with Exotel
Sharedcab taxi booking service automates call center processes
Call Center scaled on Cloud Telephony by Must See India
Cabs4Hire – Cab/Taxi provider uses Exotel for a Hosted Call Center solution
Autowale has a central call center across locations with Exotel
NGO & Non-Profits use Technology
EduDisha – Toll Free Number for Career Counselling
Jagriti Yatra does ROI on Print Media
Finance, Banking & Investment companies
Scripbox uses a virtual phone number for calls & SMS
Education
IACG (Animation Education Institute) does all Outbound Calling simply via Exotel
Vidya Group of Institutes tracks performance of team with Exotel phone number
E-Commerce – Manage Calls, SMS, IVR on the Cloud
Zivame scales Support & COD with Exotel
Groupon India has a Virtual Call Center with Exotel
Printvenue Call Center uses Exotel for Inbound & Outbound Calls
Logistics & Collections – IVR, SMS, Real-time Data Collection
Gharpay – Real-time Data Collection using Exotel IVR
Retail – Shops, Stores and Outlets use Exotel for calls & SMS
Just Books uses Exotel Toll free number and Internal support phone numbers
Belita Retail – beauty and spa services uses Exotel for appointment booking and tracking leads
Entertainment – Manage Calls, SMS, IVR on the Cloud
Rajarani.co.in – Online Lottery website using Exotel as its Telephony backbone
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Jagriti Yatra uses Exotel to measure ROI on Print Media
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Jagriti yatra does print media roi using exotel
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Vijay Sharma
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