Exotel Customer Success Stories
A lot of businesses have put their faith on Exotel since our early days, and here are a few nuggets on our customers use Exotel to improve their business, bring efficiency to their operations, deliver awesome customer support and much more.
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redbus decreases response time to customers over voice & calls using Exotel API
redbus helps you buy bus tickets online in India, and we are helping them reach you faster using our product. Read on how the redbus team decided to use Exotel even with an existing call center solution.
Gharpay – Logistics and Payments
Gharpay is a doorstep cash payment network. They help businesses collect cash from their customers, and they have over 450+ clients in 2 years time. Read more about how Gharpay uses Exotel IVR to take daily order updates from their field executives in real-time
scripbox uses a single virtual phone number to receive calls and SMS
scripbox is a simple online tool which allows individuals to invest in mutual funds online via simple 4 basket options carefully selected by the scripbox team. Read on why the scripbox team decided to use Exotel.
Just Books and its 60 outlet retail stores manage internal team support & customer support with Exotel
Just Books provides passionate book readers an easy neighborhood store to visit and take books on read-basis just like a simple library. They currently use Exotel for 2 reasons and Subhash talks to us about both use-cases. Read on how Just Books uses a Toll Free Number for customer support and an internal land-line number for internal retail store support with Exotel.
Zivame – Online E-Commerce Retailer for Lingerie
Zivame is India’s largest online lingerie only store. Retailing premium and super-premium brands, Zivame provides a complete lingerie shopping solution. They pride themselves with a collection of lingerie suited to the needs of every Indian woman complete with world class styling. Read more about how Zivame uses Exotel to scale its support and Cash on Delivery verification problems.
Indian Entrepreneur teaching music uses voice-mail to not miss calls
Mr. Madhan and his wife are the real Indian Entrepreneurs of today, they teach young students music and dance in Chennai, and typically get a lot of calls, but have to focus on the teaching as well. They started utilizing Aircel Voice-mail, but since that stopped, they bumped into a better tool of ours to solve their problems and never miss calls. Come listen to a voice-mail left by Mr. Madhan for us explaining how he uses Exotel