Exotel Customer Success Stories
Businesses of all sizes and shapes use Exotel. And we get a big kick out of seeing Exotel helping companies function better. We help companies improve efficiency, build better processes, deliver brilliant customer support and most of all, have happy agents! Here are a few of our clients who’ve shared their cloud telephony success story with us.
redbus helps you buy bus tickets online in India, and we are helping them reach you faster using our product.
Olacabs have a revolutionary app for booking taxi’s in India via their android and iPhone mobile applications.
Gharpay is a doorstep cash payment network. They help businesses collect cash from their customers, and they have over 450+ clients in 2 years time.
scripbox is a simple online tool which allows individuals to invest in mutual funds online via simple 4 basket options carefully selected by the scripbox team.
The Babajob team of Vir and Shashi, speak to us about how they make outbound calls, use our SMS applications, missed call verification system and API to scale Babajob.com
Just Books provides passionate book readers an easy neighborhood store to visit and take books on read-basis just like a simple library. They currently use Exotel for 2 reasons and Subhash talks to us about both use-cases.
Zivame is India’s largest online lingerie only store. Retailing premium and super-premium brands, Zivame provides a complete lingerie shopping solution. They pride themselves with a collection of lingerie suited to the needs of every Indian woman complete with world class styling.
Mr. Madhan and his wife are the real Indian Entrepreneurs of today, they teach young students music and dance in Chennai, and typically get a lot of calls, but have to focus on the teaching as well. They started utilizing Aircel Voice-mail, but since that stopped, they bumped into a better tool of ours to solve their problems and never miss calls.
Sharedcab team wanted to have automation in all their operation processes, and when they figured they could use Exotel to automate their call center operations, they did so immediately.
IACG (International Academy of Computer Graphics) is one of India’s 1st focused educational institutes playing a leading role in developing creative minds with training in computer graphics and animation design. Based out of Hyderabad, IACG plans to open many more institutes not only in India, but also across the world.
Jagriti Yatra is a special project and initiative that believes in inspiring many young Indian’s to take up Entrepreneurship as a career choice by providing them a unique journey to meet, interact with some of the best minds in the country, and using the medium of travel to instigate this drive.
Must See India provides information for over 1,000 destinations across India. In past 5 years, it has emerged as the No. 1 travel information portal in India, recognised by popular travel research website Tnooz and comScore. Winner of Manthan South Asia Excellence Awards 2011, it helps more than 5 million people every month plan their travel. Nasscom selected it among top 50 startups in India and Times Travel Honours recognised it as one of the top 5 travel booking websites in India.
Groupon (formerly Crazeal) has one daily deal on the best things to do, see, eat, and buy across India. A part of GROUPON Inc. – the big daddy of deals on the internet – we are big on fun, but take our business very seriously at the same time.
Practo – one of India’s fastest growing SaaS companies has a secret weapon at the back of its fantastic growth. It is their in built CRM and they call it the Epicenter. Practo has integrated Exotel with Epicenter to deliver a great experience to their end customers over Voice and Telephone.
Printvenue is one of Rocket Internet’s fastest growing E-Commerce companies in India, they sell items such as business cards, t-shirts, mugs, pens, stationery, calendars, personalized gifts, corporate gifts and more. Printvenue has scaled its support team using Exotel, and also optimized on how many resources to have utilizing call data and reporting + analytics.
ApartmentADDA is an easy to use Society Accounting & Management Software which helps management committees and apartment complex owners to run their society in an easy manner.
Vidya Group of Institutes has 3 affiliated engineering colleges, and over 5000 students are present in these 3 colleges. It is a 15 year old education group and currently provides programs around MCA, Engineering, Management and also moving into teacher education.
Cabs4hire was founded in Dec 2010 with a vision of providing convenience to the customers in searching cabs for their travel. An online cab booking portal, Cabs4hire allows customers to compare the rates of cabs from various vendors at one platform
Autowale provides 24*7 auto-rickshaw services to end consumers in Pune & Bangalore, and manages to get safe travel with reliable drivers at normal RTA rates. Autowale has a call center in Pune, and uses Exotel to manage transferring all their Bangalore calls to the Pune team. This helps them maintain a single call center rather than multiple operational units.
Talk about coolest pubs in Bangalore and Toit tops the discussion. Variety of beers along with sumptuous food and good music is what makes Toit happening.