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So we wanted to be sure before we put this update out, but it is now confirmed that there is a ban by the DoT on sending Bulk Promotional SMSs and hence any of our customers who have been using this service or intend to for the coming 15 days (from 18th August to 2nd September) – we apologize, but can’t do much about it.

Telecom Talk has given the best information so far – their Link is here. It shows an image of the notification from HRDA & DoT.

NDTV has also an update here.

But be rest assured, you can send out your normal Transactional SMSs via our system perfectly normally. There has been no change there and all your Transactional SMSs will go through. If you have any questions – do reach out.

AUTHOR: Vijay Sharma

Vijay Sharma, Co-founder at Exotel, is known for his extremely driven, straightforward and tactful nature. A hustler at heart and an excellent recruiter by profession, Vijay is the perfect blend of hard work and fun.

10 Comments
  • Update on the Bulk SMS ban – no problem with Transactional SMS’s – http://t.co/Gd04F50R

    August 18, 2012
  • Update on the Bulk SMS ban – no problem with Transactional SMS’s – http://t.co/Gd04F50R

    August 18, 2012
  • RT @Exotel: Update on the Bulk SMS ban – no problem with Transactional SMS’s – http://t.co/Gd04F50R

    August 18, 2012
  • RT @Exotel: Update on the Bulk SMS ban – no problem with Transactional SMS’s – http://t.co/Gd04F50R

    August 18, 2012
  • RT @Exotel: Update on the Bulk SMS ban – no problem with Transactional SMS’s – http://t.co/Gd04F50R

    August 18, 2012
  • RT @Exotel: Update on the Bulk SMS ban – no problem with Transactional SMS’s – http://t.co/Gd04F50R

    August 18, 2012
  • Vijay Sharma

    There is an update that TRAI (DoT) has made personal SMS to 20 per day, but that does not effect businesses, nor promotional SMS nor Transactional SMS – thought we should keep people updated here.

    August 24, 2012
  • Vijay Sharma

    The Ban has officially been lifted as of today – So Promotional SMS will allowed from today – notice from TRAI has come.

    August 31, 2012

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