Exotel was started with a pain point – how do you manage customers on inbound voice and sms without getting into the hassles of a full fledged call centre, or having to be bound to a given phone?

We started working on solving it for ourselves. And as we started figuring out more, we saw a need for helping small businesses manage their inbound calls and messages over multiple phones. Soon, we had a virtual business phone system with features like extensions, voicemail, conference, dialer, SMS keyword responder etc. It is secure, fault tolerant & performant. With Exotel, you can create highly interactive & intelligent voice SMS flows within minutes.

The Exotel Phone System is being used by a variety of small businesses already. Do take a look at what their experience as been.  We are seeing a positive impact on these businesses, and are excited about the next round of enhancements that we are already working on.